soos labs

Help & feedback

Support

Something broken, missing or just wrong? Send it over.

Answers usually take a day or two rather than minutes. Every message is read.

Open the contact formor hello@sooslabs.com

What helps get it fixed faster

  • Which product, and whether you were on a phone, a tablet or a desktop.
  • What you expected to happen, and what happened instead.
  • A screenshot, if the problem is something you can see.
  • The language you had the app set to — several bugs have turned out to be translation bugs.

Translation corrections are especially welcome. Every product ships in nine languages, and a note from someone who actually speaks one of them is the fastest way to fix it.