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Send a message here, or use email if you would rather. Both land in the same inbox.

Answers usually take a day or two rather than minutes. Every message is read.

or write to hello@sooslabs.com

What helps get it fixed faster

  • Which product, and whether you were on a phone, a tablet or a desktop.
  • What you expected to happen, and what happened instead.
  • The language you had the app set to — several bugs have turned out to be translation bugs.

Translation corrections are especially welcome. Every product ships in nine languages, and a note from someone who actually speaks one of them is the fastest way to fix it.